Millennium software

 

 

 

Introduction

The importance of payment of utility bills through the Internet is being emphasised by efficient and reliable systems and the trend is predicted to accelerate in the new millennium. Electronic billing and payment with an easy to use point and click system can go a long way in providing a novel service to the millions of utility consumers in Pakistan. Realising this importance and the growth of the Internet and what can be done via the Internet, Millennium Software has come up with a product called UMINTS for payment of electricity, telephone and gas bills over the Internet through your bank or financial institution.

UMINTS has been designed to display the customer’s utility bills and process bill payment transactions on the Internet. The software provides the utility companies with an easy and efficient means of becoming Web-enabled and serving its customers through the Internet in a secure, flexible and user-friendly manner. UMINTS operates in conjunction with the utility company’s existing database and the bank’s existing host application and does not replace or modify them in any way.

 

Benefits to ...  

Bank

Utility Company
  • Improves Image As a Progressive Bank
  • Reduces Rush at Payment Counters
  • Reduces Cash Handling
  • Saves Space and Manpower
  • Eliminates Data Entry of Payment Transactions
  • Reduces Queue, Improves Customer Service
  • Attracts New Customers and New Businesses
  • Ready Access to Affluent Group of Customers
  • Eliminates Data Entry and Balancing of Payments
  • Reduces Complaints of Non-receipt of Bills
  • Reduces Cost of Bill Preparation and Mailing
  • Improves Customer Service (24 Hours Facility)
  • Improves Cash Flow ( Even Customers Receiving Bills at the Very Last Moment Can Pay)
  • Projects a Progressive Image

Consumer

Government

  • Flexibility to Pay From ANYWHERE, ANYTIME
  • Payment Can Be Affected Even When the Customer is Away (e.g. On Overseas Vacation)
  • Eliminates Chance of Undelivered Bills
  • No Need to Stand in a Queue or Go to the Bank
  • On-line Enquiry of Payment Status
  • Reduced Pressure of Customer Complaints
  • Image Building
  • Impetus to E-Commerce
  • Introduction of IT to the Masses

 

Outline of Operational Procedure


Typically, utility customers will have to register themselves with the UMINTS Service provider.  When a customer wants to access the services offered by UMINTS, he will need to log in using the Registration Number and PIN provided to him at the time of registration. He may also be asked to key in some other personal details for more secure authentication.

The details provided by the customer while registering will be used to set up the UMINTS Database. This will contain, at a minimum, the following information:

1. Name & Address of the customer
2. Utility Bill consumer numbers as well as payment instructions